Privacy Policy

1. Who We Are

Mid Cape Garage LLC (“Mid Cape Garage,” “we,” “us,” or “our”) operates the website https://midcapeauto.com and provides auto repair services at 1244 Viscaya Parkway, Cape Coral, FL 33990. You can reach us by phone at (239) 772-7443 or by submitting the service request form on this website.

2. Information We Collect

We collect information you provide directly to us when you submit a service request form or contact us through the website. This may include:

• Your name
• Phone number
• Email address
• Vehicle information (year, make, model, mileage)
• Description of the repair or service needed
• Preferred appointment time

We also collect standard technical information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL. This information is used solely for website analytics and security purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your service request and schedule your vehicle for repair
• Contact you by phone, email, or text message (SMS) to follow up on your request, confirm appointments, or provide service updates — only if you have provided your phone number and consented to receive SMS messages
• Improve our website and customer experience
• Comply with applicable laws and regulations

4. SMS / Text Messaging

If you provide your mobile phone number and check the SMS consent box on our service request form, you agree to receive text messages from Mid Cape Garage. These messages may include appointment confirmations, service updates, and follow-up communications related to your vehicle repair.

Message frequency varies. Message and data rates may apply depending on your mobile carrier plan. You may opt out at any time by replying STOP to any message you receive from us. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchasing any service.

We do not sell, rent, share, or otherwise disclose your mobile phone number or SMS opt-in data to any third party or affiliate for marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We do not share your email address or phone number with third parties or affiliates for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

• Service providers: We use third-party services to send email notifications of your service request (currently Resend). These providers process your information only on our behalf and are contractually prohibited from using it for any other purpose.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal process.
• Business transfer: If Mid Cape Garage is acquired or merges with another business, your information may be transferred as part of that transaction.

6. Data Retention

We retain service request information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable legal obligations. You may request deletion of your personal information at any time by contacting us at the address or phone number below.

7. Cookies and Analytics

Our website may use cookies and similar tracking technologies to analyze website traffic and improve user experience. You can disable cookies in your browser settings; however, some features of the website may not function properly if cookies are disabled.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

Depending on your state of residence, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, please contact us using the information in Section 10 below.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.